Current Vacancies


Annualised: 24 hours per week. Salary: Competitive
Based within our sister company Plymouth Pavilions, The Ticket Store, provides an independent online, tele-sales, and in person ticketing service to Plymouth Pavilions, and a growing portfolio of national event promoters.

Due to Retirement, we are looking to recruit a second Duty Ticketing Manager to join our busy team.

The purpose of this role is to provide a seamless and exceptional customer and client service, and be a central link between Plymouth Pavilions, their audiences and promoters. You will contribute to the effective running of our business, be passionate about the entertainment industry and facilitate ticketing services across a wide variety of live events.

This is an exciting, challenging and rewarding role, and we are looking for an enthusiastic individual who is proactive and can use their own initiative to exceed customer and business expectation. You will be able to demonstrate an excellent level of both IT and leadership skills; be able to multi-task and make decisions, often working to tight deadlines, whilst always demonstrating a high attention to detail.

Due to the nature of our business, there are periods throughout the year when we are busy with performances and tickets for new shows being placed on-sale. Therefore, this position will be recruited to an Annualised Hours Contract of 1,248 hours across the year, averaging circa 24 hours per week. Flexibility in your availability to work is essential, and hours will be assigned on a fair rota with our other Duty Ticketing Manager to cover any period from ticket on sales during the day, to performances during evenings and weekends, including bank holidays.

Under the guidance of the Ticketing Operations Manager, you will be joining an experienced team who will support you in your development and training in this role.

Closing date for applications: Friday 1st October 2021
Interview Date: Wednesday 6th October 2021
Start Date: Monday 1st November 2021

Duty Ticketing Manager Job Description 
Duty Ticketing Manager Person Specification 
Application Form
Application Guidance Notes
Rehabilitation of Offenders Act 1974 information sheet
If you would like to receive the pack by post or would like further information please e-mail  
Please note: CVs will not be accepted as a method of application.